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Getting Started With Studio

Getting Started With Studio

Studio is Authava's self-service portal for creating and managing your chatbot. You can set up a bot, teach it about your business, change how it looks, install it on your website, and review its conversations, all without a developer.

How Do I Create My First Bot?

Choose Create New Bot. A short setup wizard walks you through five steps:

  1. Tell us about your company. Enter your company name and your website domain (for example, example.com). The domain must be unique to your bot.
  2. Customize your bot. Give it a name, pick a theme color, write the first message visitors see, and optionally upload a logo.
  3. Upload training documents (optional). Add files that describe your business, such as FAQs, policies, or product information.
  4. Crawl your website (optional). Enter your website URL and the bot will learn from your site's pages.
  5. Review and subscribe. Check the summary, choose a payment method, and start your subscription.

You can change everything from steps 1–4 later in Studio.

Where Is Everything In Studio?

Each bot has the same set of tabs:

Tab What you do there
Configure Change how the bot looks (Appearance), how it behaves (Behavior), and what it knows (Knowledge)
Deploy Copy the install code for your website
Activity Read chat history, see page traffic and visitor locations, view collected leads and uploaded files, and manage email notifications
Live Agent Answer visitors yourself when they ask for a person (shown only when live chat is turned on for your bot)
Billing Manage your subscription and payment methods (where your plan is billed through Studio)
Advanced Add Q&A pairs, add tuning instructions, or delete the bot (if your account has permission)

Use Preview Bot at any time to try your bot before or after making changes.

What Should I Do First?

  1. Give the bot your key facts. Add your most important information in Configure → Knowledge → Authoritative Text. See Update Your Bot's Knowledge.
  2. Make it look like your brand. Set your logo, colors, and greeting in Configure → Appearance. See Customize Your Chat Widget.
  3. Test it. Use Preview Bot and ask the questions your customers ask most.
  4. Install it. Copy the code from Deploy onto your website. See Install Your Bot.
  5. Get notified. Add yourself in Activity → Notifications so you hear about new conversations. See Review Conversations and Get Notified.

Is There Help Inside Studio?

Yes. Studio includes its own support bot. If you're unsure how to do something, ask it in plain language.

Frequently Asked Questions

What is Authava Studio?

Studio is Authava's self-service portal. It lets businesses create a chatbot, manage its knowledge, customize its look, install it, and review conversations without a developer.

Do I need a developer to set up a bot in Studio?

No. Setup is a guided wizard, and installing the bot on your website means pasting one line of code.

Can I use Studio if Authava manages my bot for me?

Yes. Studio is available to all customers. Managed Service customers often use it to read conversations and make small updates while our team handles the rest.

Can I change my settings after setup?

Yes. Your company details, bot appearance, documents, and website crawl can all be changed later in Studio.