Privacy Policy

At Authava, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our authentication services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when using our services, including but not limited to:

• Name and contact information
• Account credentials
• Payment information
• Communication preferences

1.2 Technical Information

We automatically collect certain information when you access or use our services:

• IP Addresses: We collect and store IP addresses for security purposes, fraud prevention, and to maintain the integrity of our services.
• Audit Logs: We maintain detailed audit logs of user activities within the system, including login attempts, authentication events, and account modifications.
• Device Information: Information about the devices you use to access our services, including hardware model, operating system, unique device identifiers, and mobile network information.
• Usage Data: Information about how you use our services, features you use, and time spent on the platform.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our authentication services
• Processing transactions and managing your account
• Responding to your requests and providing customer support
• Sending administrative information, such as updates, security alerts, and support messages
• Detecting, preventing, and addressing technical issues, fraud, or other illegal activities
• Complying with legal obligations
• Analyzing usage patterns to enhance user experience

3. Data Retention

We retain personal information and audit logs for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. IP addresses and audit logs are typically retained for a period of 90 days for security purposes, after which they may be anonymized or aggregated for analytical purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Third-Party Services

Our service may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. We strongly advise you to review the privacy policy of every site you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: