Terms of Service

Welcome to Authava. These Terms of Service ("Terms") govern your access to and use of Authava's authentication services, including our website, APIs, and other associated services (collectively, the "Services"). Please read these Terms carefully before using our Services.

1. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

Authava provides authentication as a service, allowing developers and businesses to implement secure authentication systems in their applications. Our Services include user authentication, authorization, identity management, and related features.

3. Account Registration and Security

To use certain features of our Services, you may need to create an account. When registering for an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access to your account
• Be responsible for all activities that occur under your account

4. Data Collection and Usage

As part of providing our Services, we collect and process certain data, including:

• IP Addresses: We collect and store IP addresses for security purposes, fraud prevention, and to maintain the integrity of our Services.
• Audit Logs: We maintain detailed audit logs of user activities within the system, including login attempts, authentication events, and account modifications. These logs are essential for security monitoring, troubleshooting, and compliance purposes.
• User Data: Information provided by you or your end users during the authentication process.

For more information on how we collect, use, and protect your data, please refer to our Privacy Policy.

5. User Responsibilities

When using our Services, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Use the Services to transmit harmful code or conduct malicious activities
• Attempt to gain unauthorized access to our Services or systems
• Interfere with or disrupt the integrity or performance of the Services
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express permission
• Use the Services in any manner that could disable, overburden, damage, or impair the Services

6. Service Levels and Support

We strive to maintain high availability and reliability of our Services. However, we do not guarantee that the Services will be uninterrupted or error-free. Support is provided according to the service tier you have selected. Detailed information about our service levels and support options can be found on our pricing page.

7. Intellectual Property Rights

The Services, including all content, features, and functionality, are owned by Authava or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of our Services or any content contained therein without our express permission.

8. Payment Terms

If you choose a paid service tier, you agree to pay all fees associated with your selected plan. Fees are non-refundable except as required by law or as explicitly stated in these Terms. We reserve the right to change our prices upon reasonable notice. Continued use of the Services after a price change constitutes acceptance of the new prices.

9. Termination

We reserve the right to suspend or terminate your access to the Services at any time for any reason, including but not limited to a violation of these Terms. You may terminate your account at any time by following the instructions on our website. Upon termination, your right to use the Services will immediately cease.

10. Limitation of Liability

To the maximum extent permitted by law, Authava shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use or inability to use the Services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Authava and its officers, directors, employees, agents, and affiliates from and against any claims, disputes, demands, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.

12. Modifications to Terms

We may modify these Terms at any time by posting the revised Terms on our website. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes. It is your responsibility to check the Terms periodically for changes.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in San Francisco County, California.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.

15. Contact Information

If you have any questions about these Terms, please contact us at: