We Don't Have Anyone to Run AI
With Authava's managed service, our team sets up, tunes, and maintains your bot, so you get AI customer service without hiring an AI expert. You stay in control of your business information; we handle the AI.
Why Is Running AI a Job of Its Own?
A bot isn't finished at launch. Questions change, answers need tuning, and someone has to notice when the bot struggles. Most businesses don't have that person, and shouldn't have to hire one.
What Do Businesses Usually Try?
- Hiring an AI specialist. You get expertise, at the cost of a full salary.
- Adding it to someone's job. It costs nothing extra, and it slips when they're busy.
- Setting it up and leaving it. It's quick, and the bot slowly goes out of date.
It's either expensive, or it doesn't get done.
How Does Authava Solve It?
- Setup: knowledge, approved answers, integrations, and testing.
- Tuning: adjusting answers as real questions come in, especially in the first few weeks.
- Reporting: a weekly Growth Report on what customers are asking.
- Maintenance: keeping the bot working as AI models and your business change.
You can still make day-to-day updates yourself in Studio. Our team is based in Chicagoland and serves businesses across the U.S.
What This Looks Like in Practice
In the first weeks, our team reviews conversations, tightens answers, and adds Q&A pairs for common questions. Each week, the owner gets a short report on what customers asked.
Frequently Asked Questions
Do I need technical staff to use Authava?
No. With the managed service, our team handles the setup and ongoing work.
Can I still make changes myself?
Yes. Studio lets you review conversations, update knowledge, and change basic settings.
What if I'd rather run it myself?
Authava also offers DIY and DIY with assisted setup. See DIY vs. Managed.
How is this different from a do-it-yourself chatbot?
Our team does the setup, tuning, and upkeep, and you can still make day-to-day changes in Studio.