We Need Someone Who's Done This Before
Authava has built and run bots for many businesses, so your project starts from a tested platform and a team that knows where bots go wrong, not from scratch. You're not paying for someone to learn on your project.
Why Does Experience Matter?
A chatbot demo is easy. Knowing which answers must be word for word, when to hand off to a person, how to handle a nervous caller, and what to fix after launch only comes from doing it many times. That judgment is what you're really buying.
What Do Businesses Usually Try?
- A custom build by an AI agency. It's tailored to you, and it often starts from scratch.
- An in-house developer. You get full control, and they learn as they go.
- A do-it-yourself chatbot tool. It's inexpensive, and you do the setup and tuning.
Each tends to start your project close to zero.
How Does Authava Solve It?
- A tested platform. The chat platform alone has a long list of working features. See the Partial Feature List.
- Improvements from every client. When we solve a problem for one business, every client benefits.
- A team that's seen it before, setting up, tuning, and maintaining your bot. See After Go-Live.
- A phased start. Launch a standard bot first, learn from real questions, then add advanced features based on data.
- Experience in demanding industries. We work in FinTech, one of the most regulated industries there is.
What This Looks Like in Practice
A business launches a standard bot first. In the first weeks, our team tunes answers as real questions come in, and once the conversations show steady demand for appointments, scheduling is added.
Frequently Asked Questions
Has Authava done this before?
Yes. We build and run bots for many businesses, and every client benefits from what we learn.
Will we be starting from scratch?
No. Your bot starts from a tested platform, not from scratch.
How do you reduce risk at launch?
We recommend launching a standard bot first, learning from real questions, then adding advanced features.
How is this different from hiring an AI agency?
Your bot starts on a tested platform, with a team that runs bots for many businesses, and improvements we make reach your bot too.