Sales Wastes Time on Leads That Aren't a Fit
Authava's bots ask your qualifying questions during the conversation and send your team the answers with the full transcript, so sales knows who to call first. Visitors and callers answer naturally, without a long form.
Why Does Qualifying Take So Long?
A form that asks ten questions gets abandoned. A short form gets submitted by everyone, fit or not, and your team spends its first call finding out the basics.
What Do Businesses Usually Try?
- A long form. It qualifies leads well, but many visitors give up partway through.
- A short form. More people finish it, but your team learns the basics on the first call.
- Sales calls everyone. It's thorough, but the best leads wait while your team works through the rest.
It's a trade-off between fewer leads and more time spent on the wrong ones.
How Does Authava Solve It?
- Questions in conversation. The bot asks for the details you care about, such as budget, timeline, location, or project size, at a pace you set, and stops asking when a visitor declines.
- Several details from one answer. If a visitor says "we're a 12-person office in Naperville and need this by spring", the bot picks out each detail.
- Alerts for the right leads. Notification rules can be written in plain language, such as "notify me when someone asks about a commercial project".
- Answers for everyone, calls for the right ones. Visitors who aren't a fit still get answers from your approved content, so your team's calls go to the leads that match.
- Into your CRM. Leads land in your CRM with the conversation attached, for example HubSpot, Salesforce, or Zoho.
The Phone Bot qualifies callers the same way.
What This Looks Like in Practice
A visitor says they need a commercial office build-out for a 12-person team in Naperville by spring. The bot asks your two remaining questions, the lead lands in your CRM with the answers, and your sales lead gets a notification because it matches your rule for commercial projects.
Frequently Asked Questions
Can the bot ask my qualifying questions?
Yes. You choose the details the bot collects, and it asks for them during the conversation.
Does the bot keep asking if a visitor doesn't want to answer?
No. It notices when a visitor declines and stops asking.
How does my team see the answers?
Leads arrive with the collected details and the full transcript, in your CRM or by email notification.
How is this different from a form?
Visitors answer your questions a few at a time, mixed into the conversation, and can ask their own questions along the way.